求一篇酒店前厅部的英文介绍求一篇关于介绍酒店前厅的介绍,要英文的,词数不多就可以,百来个就可以了,

求一篇酒店前厅部的英文介绍求一篇关于介绍酒店前厅的介绍,要英文的,词数不多就可以,百来个就可以了,
求一篇酒店前厅部的英文介绍
求一篇关于介绍酒店前厅的介绍,要英文的,词数不多就可以,百来个就可以了,

求一篇酒店前厅部的英文介绍求一篇关于介绍酒店前厅的介绍,要英文的,词数不多就可以,百来个就可以了,
The front office of a hotel is not only its “shop window” but also its “nerve center” .The front office staff’s efficiency and personality are of great importance to guest’s vacation or business,and indeed,the hotel’s operation itself are made or ruined.
The front office staff seem to “do it all” - receive reservations,register guests,assign rooms,distribute baggage,store guests’ valuables,provide information,deliver mails and messages,exchange foreign currencies,check room occupancies,check guests out and so on.

a brief introduction of Front office department in Hotels
The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests...

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a brief introduction of Front office department in Hotels
The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests.
It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests.
Duties and Tasks
A front office attendant may perform the following tasks:
* receive reservations for accommodation from clients, either in person or by telephone, fax or email
* take guests' details and allocate their rooms
* talk to transport carriers (e.g. airlines, bus companies, rental car agencies) to make travel arrangements for guests and to find lost luggage
* inform guests about the hotel/motel's facilities, policies and procedures
* provide tourist information to guests
* make reservations for sightseeing tours, restaurants, the cinema and live entertainment
* deal with enquiries and requests from guests
* take messages for guests
* calculate guests' bills and issue receipts upon payment
* arrange accommodation for guests travelling to other destinations
* perform cashier duties, cash travellers cheques and exchange foreign currency
* place guests' possessions in a safe if requested
* coordinate the cleaning of guests' personal laundry, shoe shining and room service deliveries
* follow in-house procedures to help ensure the security of guests and employees
* perform general secretarial duties, such as preparing correspondence and attending to a switchboard.
Specialisations
In a small or medium-sized hotel, all of the above duties may be carried out by one person. However, in an international standard hotel, several attendants may be employed. Each attendant is allocated a set of specific duties to perform (e.g. one may attend to guest reception, another may be responsible for the switchboard, while another works as an information officer).
With experience and sometimes further training, hotel and motel front office attendants can progress to supervisory or management positions.

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The lobby of the Department of the window as a hotel, every employee must directly face the guests, staff attitude and service quality of the hotel reflects a standard of service and management level,...

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The lobby of the Department of the window as a hotel, every employee must directly face the guests, staff attitude and service quality of the hotel reflects a standard of service and management level, therefore the training of its staff is the focus of our work this year to Division for the development of five training programs in detail: for switchboard, call our language skills training; Department for baggage luggage storage service delivery and training; receptionist courtesy and skills training; in particular, this year July all employees of the lobby of the Department carried out a month-long foreign language training, assessment for this year's stars to lay a foundation for review, only through training so as to enable the staff knowledge and service skills to further improve in order to better for the provision of quality services to the guests.

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